Our Mission

We built this to drive decisions — not just store data.

Horizon started with a simple observation: consumer goods brands were drowning in data and still guessing. Spreadsheets everywhere, generic ERPs that didn't understand CPG, and no clear answer to the questions that actually mattered — margin by retailer, inventory before the next run, which channel was actually worth it.

We built the operating system we wished existed. Not a reporting tool. Not a data warehouse. A system purpose-built to give CPG operators the clarity they need to make confident decisions, every day.

See it in action →
$0
setup fee
Onboarding always included
5
days
Average time to go live
<2H
response
Direct support SLA
3
channels
Wholesale, DTC & Amazon unified

Built for CPG

Every feature was designed for how consumer goods brands actually operate — not adapted from something else.

Radically Transparent

No hidden fees, no surprise invoices. What you see on the pricing page is what you pay.

Embedded Support

You get a real person who knows CPG in your corner — not a ticket queue. We're a teammate, not a help desk.

Always Improving

We ship new features every week, driven by what our customers are actually asking for.

Why We Built It

Most software shows you what happened.
Horizon tells you what to do next.

Every feature is built around a real question your business is asking. Not a dashboard for dashboards' sake — answers that drive action.

"Is this PO worth taking?"
Margin after broker, freight & chargebacks — calculated instantly
Retailer history and payment terms in context
Cash flow impact before you commit
"Will we run out before the next production run?"
Inventory projections with open orders factored in
Lead time and yield built into every calculation
Low-stock alerts before they become a problem
"Which retailer is actually profitable?"
Revenue net of deductions, chargebacks & MCB tracked per account
Velocity and reorder performance by door
Real margin, not just top-line revenue

Built for action, not just visibility.

Other platforms give you a place to see your numbers. Horizon is designed around the decisions you make every week — which orders to take, when to reorder, where to focus. We built the workflows that answer those questions so you spend less time digging and more time executing.

All channels in one placeWholesale, Shopify, and Amazon — unified, not siloed
Brand Health ScoreA single number that tells you how your business is trending — before problems compound
Built around your cadenceWeekly ops reviews, buyer meetings, production planning — Horizon surfaces what matters when it matters
How We Support You

You get a teammate, not a support ticket.

Every customer gets a direct line to the Horizon team — people who understand CPG operations, not just the software. When something isn't working, or you want to get more out of the platform, you're talking to someone who knows what a deduction dispute looks like and why your velocity report matters.

We're not behind a help desk. We're in your corner, working with you as your business grows.

Direct access, always

A real reply from a real person — not a bot or an auto-response. Under 2 hours during business hours.

Onboarding that actually sticks

We build the system with you — your SKUs, your retailers, your workflows. Go live in a week, not a quarter.

CPG operators, not just support reps

The people helping you understand CPG — chargebacks, retail velocity, production planning. You won't have to explain the basics.

You're live in 3–5 days
No six-week implementation. No blank canvas to figure out yourself. We configure your SKUs, map your retail channels, and connect your integrations — so you show up to a working system, not a setup checklist.
Support built into the platform
Most tools send you to a help doc. With Horizon, support is part of the product — message us directly from your dashboard and get a response from a real person in 1–2 hours. No ticket numbers, no bots.
Our commitment
Every plan includes dedicated onboarding, direct support, and a team that stays engaged as your business scales. No tier required.
Get in Touch

We'd love to hear
from you.

Whether you're ready to see a demo, have a quick question about pricing, or just want to talk through your operations — we respond to every message.

Email us

Best for detailed questions, partnership inquiries, or if you prefer async. Fill out the form and we'll reply within 1 business day.

Book a 30-min demo

See the platform live, built around your brand's data. No pitch deck — just a real walkthrough.
Request a demo →

Existing customer?

Reach out directly through your support channel — we're there and respond within 2 hours during business hours.

Partnerships & press

Integration partnerships, co-marketing, or media inquiries — use the form and we'll connect you with the right person.

Send us a message

We'll get back to you within 1 business day.

Message sent!

We'll get back to you within 1 business day.

FAQ

Common questions

Everything you'd want to know before switching to a new operations platform.

Yes — every plan includes a dedicated onboarding specialist who handles your setup from start to finish. No consulting fees, no hourly rates. We go live together in about a week.
Absolutely. You can upgrade at any time and we'll prorate the difference. Downgrading is available at the next renewal date. Most brands start on Growth and upgrade to Pro as they scale into retail.
All plans include unlimited users — we don't charge per seat. Bring your entire ops team, finance team, and warehouse staff without worrying about per-user costs.
All integrations (Shopify, Amazon, QuickBooks, 3PLs, EDI retailers) are included in your plan at no extra charge. We don't sell add-on connectors — everything works out of the box.
We don't offer a self-serve free trial — operations platforms aren't great as SaaS demos without context. Instead, we do a live 30-minute personalized walkthrough of your brand's data. Request a demo and we'll show you exactly how Horizon fits your workflow.
Pricing shown is for annual billing (best value). We also offer month-to-month plans at a slightly higher rate. Enterprise contracts are annual with custom terms — reach out to discuss.
When you onboard, we invite you to a shared Slack Connect channel — a direct line to your Customer Success Manager and the broader Horizon team. No tickets, no forms. Message us like you'd message a coworker. We respond within 2 hours during business hours and monitor for urgent issues outside of them.
Yes. Horizon supports EDI-connected retailers including Target, Walmart, Whole Foods, and others via our 3PL and EDI integrations. Routing workflows, ASN generation, and deduction tracking are all built in.
Get Started

See Horizon
in 30 minutes.

A live walkthrough built around your brand — not a canned slide deck.

Personalized to your workflow — inventory, production, retail, or DTC
No sales pressure — we'll recommend the right plan or tell you it's not a fit
Live Q&A — ask anything about integrations, onboarding, and pricing
Response within 1 business day — no endless intake forms

Book a Demo

We'll reach out to schedule a time that works for you.

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