How Horizon collects, uses, and protects your information.
Horizon ("Horizon," "we," "us," or "our") provides a cloud-based operations platform designed for consumer packaged goods (CPG) brands. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform, website, and related services (collectively, the "Services").
If you have questions about this policy, contact us at cody.streger@horizon-cpg.com.
Account Information: When you register, we collect your name, email address, company name, and billing information.
Business Data: Data you enter into the platform — including inventory records, SKUs, retailer accounts, purchase orders, financial data, and sales figures — is stored on your behalf. You own this data.
Usage Data: We collect information about how you interact with the Services, including pages visited, features used, timestamps, and session duration. This helps us improve the product.
Support Communications: When you contact us through the in-platform support system or by email, we retain those communications to provide assistance and improve our services.
Website Analytics: We collect basic pageview data (page path, referrer, country, approximate IP address) when you visit our website to understand traffic patterns.
Cookies: We use session cookies for authentication and functional purposes. We do not use cookies for advertising or third-party tracking.
We do not sell your personal information or business data to third parties.
We use the following third-party services to operate the platform:
Each of these providers has their own privacy policy governing their use of data. We only share information with them to the extent necessary to provide the Services.
We retain your account information and business data for as long as your account is active or as needed to provide the Services. If you cancel your account, we will delete or anonymize your data within 90 days, unless we are legally required to retain it.
We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information at any time. To make a request, contact us at cody.streger@horizon-cpg.com. We will respond within 30 days.
If you are located in the European Economic Area, you may have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
The Services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Continued use of the Services after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at cody.streger@horizon-cpg.com.