Platform

Everything CPG,
finally in one place

From lot tracking to retailer scorecards — every feature in Horizon solves a problem specific to consumer goods brands.

Inventory & Lot Management

Know exactly what you have — down to the lot

Real-time SKU and material inventory across every location, with full lot traceability and automated low-stock alerts.

Real-time inventory across all warehouses and 3PLs
Lot-level traceability with one-click recall readiness
Automated low-stock and expiration date alerts

01 / 06

Production & COGS

Know your true unit cost before the accountant does

Manage production POs from planned to delivered with real COGS calculated at every stage of the run.

Full production PO lifecycle from planned to closed
Track units ordered, produced, and packed per run
True COGS automatically calculated per SKU

02 / 06

Omnichannel Sales

Wholesale, Shopify, Amazon — one unified view

Every order from every channel in one place, with ASN deadlines and routing compliance tracked before they become chargebacks.

Wholesale, Amazon, and DTC orders in one dashboard
ASN deadline and routing compliance tracking
Fulfillment flags surfaced before they become fines

03 / 06

Finance & Deductions

Stop leaving chargeback money on the table

Track every retailer deduction, categorize it, and surface the highest-value disputes with live margin per order, channel, and SKU.

Every retailer deduction tracked and categorized
Highest-value dispute opportunities surfaced automatically
Live margin per order, channel, and SKU

04 / 06

Brand Health Score

Your brand's vital signs — live, in one number

A composite score across 5 pillars — Revenue, Distribution, Margin Health, Operational Excellence, and Inventory Readiness — updated continuously.

Composite score across 5 key performance pillars
Benchmarked against CPG industry averages
Trend tracking to spot issues before they compound

05 / 06

Fulfillment & Compliance

Get ahead of compliance issues — before they cost you

Horizon monitors routing guides, ASN deadlines, and compliance requirements in real time — alerting you before the chargeback lands.

Real-time routing guide and ASN compliance monitoring
Alerts before deadlines, not after chargebacks
Full compliance history per retailer and PO

06 / 06

Brand Health

Know your brand health at a glance

Horizon synthesizes all your data into a single Brand Health Score across five pillars — so you always know where you stand and exactly what to fix.

AI Advisor

Overall Brand Score

Based on 5 pillars

⚠ 1 area to improve

12M REVENUE

$402,336

0.0% growth

ACTIVE RETAILERS

10 active SKUs

AVG MARGIN

83.9%

Healthy

CHARGEBACK RATE

3.2%

Above target

SCORE BREAKDOWN BY PILLAR

Revenue & Growth50

$402K revenue · 0.0% growth vs prior 6 months

Distribution100

12 active retailers · 10 active SKUs

Margin Health100

83.9% avg margin · 3.2% chargeback rate

Operational Excellence64

⚠ High chargeback rate (3.2%) eroding revenue

Inventory Readiness100

15 SKU lot records · 9,022 units on hand

Brand Goals & Improvement Plan 2/4 on track

Revenue Growth

0% / 15% goal

Grow 15.0% more. Focus on reordering accounts and adding 1–2 new retailers.

Gross Margin

83.9% / 35% goal

Margins are healthy. Consider reinvesting in marketing or new SKU development.

Chargeback Rate

3.2% / 2% goal

Reduce by 1.2%. Audit recent chargebacks and improve ASN/GS1 compliance.

Active Retailers

12 / 14 goal

Distribution is growing. Target 2 new doors in the next quarter.

Retailer & SKU Scorecards — rank every retailer and product by revenue, margin, and growth.

Lot Traceability — full chain-of-custody from production to sale.

Supplier Scorecard — track fill rate, lead time, and quality issues per supplier.

Actionable Improvement Plans — each pillar generates specific guidance, not just a score.

Only in Horizon

Built for CPG.
Not adapted from something else.

Every platform tracks orders. Horizon fights for your margin, ranks your retailers, and tells you exactly what to fix — before your accountant finds out.

01 / 05

AI Dispute Builder

Auto-generates dispute letters

Select a deduction, click Generate — Horizon pulls your ASN date, shipment proof, carrier info, and invoice automatically and drafts a dispute-ready letter you can send directly from the platform. No copying, no formatting, no chasing PDFs.

02 / 05

Deduction Recovery Dashboard

Know what's disputable before you file

Total deductions, open cases, win rate, and recovery rate in one view. Flags which cases are still within the dispute window and ranks them by dollar value so you always work highest-impact first. Stop leaving money on the table.

03 / 05

Retailer Scorecards

Rank every partner that matters

Every retailer ranked by revenue, average order size, chargeback rate, and growth — side by side. Instantly see who's your best partner and who's costing you the most in deductions and compliance fees. Negotiate your next deal with data.

04 / 05

True Margin & COGS — by SKU, by Channel

See what you actually keep

Revenue, COGS, gross margin, and retailer chargebacks all in one view — broken down per SKU, per channel. Discover which products are killing it at Whole Foods and bleeding out on Amazon. Most platforms show revenue. Horizon shows what you actually keep.

05 / 05

Send Buyer & Warehouse Emails — Right From the Order

No copy-paste. No switching tabs.

Open any wholesale order and email your buyer or warehouse contact directly. Horizon pulls the PO number, ship date, line items, and any open issues automatically — then drafts a professional message you just review and send. Every email stays logged on the order.

New Message

To Buyer & Warehouse Team · Whole Foods Market

Subject WFM-PO-88812 — Shipment Confirmation & ASN Details

Analytics

CPG analytics that actually move the needle.

Every metric your ops, finance, and leadership teams need — purpose-built for how consumer brands actually run.

Margin & COGS

Revenue, cost, and gross margin per SKU and channel

Vendor Scorecard

Rank suppliers by fill rate, on-time delivery, and spend

Material Costs

Ingredient and packaging cost per unit across all SKUs

Retailer Scorecard

Revenue, margin, and chargeback rate per retail account

Deductions

Open chargebacks, dispute status, and recovery rate

Analytics › Finance › Margin & COGS

Total Revenue

$105.1K

All channels

Total COGS

$28.3K

Product cost

Gross Margin

$76.8K

73.1% margin rate

Avg Margin %

73.1%

Across all SKUs

Chargebacks

$9.8K

9.3% of wholesale rev

Top SKUs by Margin $

SKU	Channel	Revenue	COGS	Margin $	Margin %
Variety Pack 18ct	Wholesale	$32.4K	$953	$31.5K	97.1%
Green Bar 12ct	Wholesale	$43.9K	$15.4K	$28.5K	64.9%
Choco Crunch 12ct	Wholesale	$15.4K	$5.4K	$10.1K	65.5%
Vanilla Dream 12ct	Wholesale	$9.6K	$3.5K	$6.1K	63.7%
PB Power Bites 20oz	Wholesale	$2.9K	$884	$2.0K	69.2%

Total Suppliers

Total Material Spend

$156.3K

Total POs

Supplier Performance

NutriBlend Ingredients

7 POs · 2 materials · 3/12 active months

$100.4K

Avg Order

$14.3K

Delivery Rate

29%

On-Time Rate

Avg Days Late

1.0d

Monthly Spend (12m)

ASONDJFMAMJJ

Recent Purchase Orders

PO-0022ShippedJun 14$22,080

PO-0019ReceivedMay 28$22,080

PO-0016ReceivedApr 30$22,080

PO-0010DraftMar 12$34,160

Materials Supplied — Cost Analysis

Material	PO Lines	Total Qty	Avg Unit Cost	Total Spend
Oat Base Blend	4	150,476 lbs	$0.42	$63.2K
Whey Protein Blend	3	75,000 lbs	$0.22	$16.5K
Flow Wrap Film	2	206,667 rolls	$0.18	$37.2K

GreenPak Packaging

4 POs · 2 materials · 2/12 active months

$55.9K

Avg Order

$14.0K

Delivery Rate

50%

On-Time Rate

Avg Days Late

1.0d

Monthly Spend (12m)

ASONDJFMAMJJ

Recent Purchase Orders

PO-0021ReceivedJul 8$27,200

PO-0018ReceivedJun 2$28,700

PO-0012DraftFeb 18—

Materials Supplied — Cost Analysis

Material	PO Lines	Total Qty	Avg Unit Cost	Total Spend
Corrugated Case	2	92,903 units	$0.31	$28.8K
Inner Carton	2	96,364 units	$0.11	$10.6K

Peak Co-Man LLC

1 PO · 2 materials · 0/12 active months

Total Material Spend

$156.3K

YTD

Materials Tracked

Ingredients + packaging

Avg Cost / Unit

$1.24

Across active SKUs

vs Prior Period

+4.2%

Input cost increase

Cost Breakdown by Material

Material	Type	Supplier	$ / Unit	Total Spend	% of COGS
Oat Base Blend	Ingredient	NutriBlend	$0.42	$63.2K	40.4%
Flow Wrap Film	Packaging	NutriBlend	$0.18	$37.2K	23.8%
Corrugated Case	Packaging	GreenPak	$0.31	$28.8K	18.4%
Whey Protein Blend	Ingredient	NutriBlend	$0.22	$16.5K	10.6%
Inner Carton	Packaging	GreenPak	$0.11	$10.6K	6.8%

Active Retailers

Total Revenue

$300.8K

Avg Margin

71.4%

Avg Chargeback

3.9%

Retailer Rankings

Whole Foods Market

Wholesale · 5 orders

Revenue

$79,680

Avg Order

$15,936

Chargeback

2.2%

Outstanding

$28,800

Revenue

100

Volume

100

Consistency

Chargebacks

Margin

100

Growth

Monthly Revenue (12m)

ASONDJFMAMJJ

Order Metrics

Active months4 / 12

Orders / active mo.1.3

Total cases1,660

Avg order value$15,936

Largest order$23,040

Financial Health

Gross revenue$79,680

Total chargebacks$1,728

Chargeback rate2.2%

Avg margin87.3%

Outstanding$28,800

Strong margins (87.3%)

Sprouts Farmers Market

Wholesale · 3 orders

Revenue

$62,800

Avg Order

$20,933

Chargeback

3.4%

Outstanding

Revenue

Volume

Consistency

Chargebacks

Margin

Growth

Monthly Revenue (12m)

ASONDJFMAMJJ

Order Metrics

Active months3 / 12

Orders / active mo.1.0

Total cases1,140

Avg order value$20,933

Largest order$28,800

Financial Health

Gross revenue$62,800

Total chargebacks$2,135

Chargeback rate3.4%

Avg margin69.8%

Outstanding$0

High avg order value ($20.9K/order)

Target

Wholesale · 2 orders

Revenue

$54,300

Avg Order

$27,150

Chargeback

4.1%

Outstanding

Revenue

Volume

Consistency

Chargebacks

Margin

100

Growth

Monthly Revenue (12m)

ASONDJFMAMJJ

Order Metrics

Active months2 / 12

Orders / active mo.1.0

Total cases930

Avg order value$27,150

Largest order$32,400

Financial Health

Gross revenue$54,300

Total chargebacks$2,226

Chargeback rate4.1%

Avg margin74.2%

Outstanding$0

Best margin in portfolio (74.2%)

Walmart

Wholesale · 2 orders

Revenue

$47,600

Avg Order

$23,800

Chargeback

9.8%

Outstanding

$14,400

Revenue

Volume

Consistency

Chargebacks

Margin

Growth

Monthly Revenue (12m)

ASONDJFMAMJJ

Order Metrics

Active months2 / 12

Orders / active mo.1.0

Total cases800

Avg order value$23,800

Largest order$28,800

Financial Health

Gross revenue$47,600

Total chargebacks$4,665

Chargeback rate9.8%

Avg margin68.5%

Outstanding$14,400

High chargebacks — 9.8% rate needs attention

Costco

Wholesale · 2 orders

Revenue

$38,400

Avg Order

$19,200

Chargeback

0.8%

Outstanding

Revenue

Volume

Consistency

Chargebacks

100

Margin

100

Growth

Monthly Revenue (12m)

ASONDJFMAMJJ

Order Metrics

Active months2 / 12

Orders / active mo.1.0

Total cases640

Avg order value$19,200

Largest order$21,600

Financial Health

Gross revenue$38,400

Total chargebacks$307

Chargeback rate0.8%

Avg margin76.3%

Outstanding$0

Best chargeback rate (0.8%) — ideal partner

Open Chargebacks

$9.8K

12 open cases

Win Rate

68%

Last 90 days

Recovered

$4.2K

This quarter

Disputable

$6.1K

Within window

Open Cases — Sorted by Value

Retailer	Type	Amount	Filed	Status	Action
Walmart	Compliance	$2,840	Jun 12	In Review	Dispute →
Target	Short Ship	$1,960	Jun 28	Won	Closed
Whole Foods	Label	$1,420	Jul 3	Filed	Track →
Sprouts	Compliance	$980	Jul 9	Overdue	Urgent →
Costco	Short Ship	$640	Jul 14	Filed	Track →

click a row
to expand

Live sync available

Push any report straight to Google Sheets.

Connect once, set a schedule, and Horizon automatically exports your reports — Margin & COGS, Retailer Rankings, Deductions, Inventory — straight to a Google Sheet your whole team can access.

Choose any report and any cadence — daily, weekly, or monthly

Multiple destinations — send Margin to your CFO's sheet, Deductions to your ops lead

Always fresh — new rows written automatically so history is always in sync

Margin Report · Weekly

Synced 2h ago

SKU

Revenue

COGS

Margin %

HZ-VAR18

$32,400

$953

97.1%

HZ-GRNBAR-12

$43,900

$15,400

64.9%

HZ-CHOCBAR-12

$15,400

$5,370

65.1%

HZ-VANBAR-12

$9,600

$3,460

63.9%

HZ-PBBITE-20

$2,880

$884

69.3%

Feature	Horizon	NetSuite	Cin7	Spreadsheets
Brand Health Score Composite score across 5 CPG-specific pillars		✕	✕	✕
CPG deductions management Track, categorize, and dispute retailer chargebacks		✕	✕	✕
Retailer scorecards Revenue, margin, and chargeback rate per account		✕	✕	✕
Lot traceability Full chain of custody from PO to sale			~	✕
Omnichannel order management Wholesale, Shopify, Amazon in one view				✕
Mobile app (Horizon Pulse) Live brand health metrics on iOS		✕	✕	✕
Time to value How fast you're actually up and running	Days	3–6 months	2–4 weeks	Today
Built for CPG Designed for the way consumer brands actually operate		✕	~	✕

Product Walkthrough

See Horizon in action

Real app, real data, no slides. Short focused walkthroughs of every major module.

horizon-os.app · Screen Recording

HORIZON OS

Home

Inventory

Purchasing

Sales

Finance

Analytics

INVENTORY MANAGEMENT

SKU Inventory Material Inventory Lot Tracking

SKU	On Hand	Reserved	Available	WOH	Status
PL-01 Pink Lemonade	4,200	840	3,360	14.2	OK
SV-02 Sweet Vanilla	1,080	200	880	8.6	OK
WC-01 Wild Cherry	320	320	0	0.0	OUT
MB-03 Mixed Berry	6,720	960	5,760	114.2	HIGH
OG-04 Original	2,400	480	1,920	21.3	OK

HORIZON OS

Home

Production

Inventory

Sales

Finance

Analytics

PRODUCTION PLANNER

Scenario Planner Production Orders Material Orders

Q3 Planning Scenario — 3 SKUs · Est. build cost $48,200 · Projected revenue $124,500

SKU	DOH	Build Qty	Post-Build WOH	Est. Cost
PL-01 Pink Lemonade	12	5,000	26.8	$18,500
SV-02 Sweet Vanilla	24	4,000	22.4	$16,200
WC-01 Wild Cherry	0	3,500	18.1	$13,500

HORIZON OS

Home

Inventory

Sales

Analytics

BRAND HEALTH SCORE

75/100

Brand Health

3 areas to improve

12M REVENUE

$778K

AVG MARGIN

61.4%

CHARGEBACK

1.5%

RETAILERS

5 PILLARS

Revenue & Growth50

Distribution100

Margin Health100

Operational Excellence39

Inventory Readiness97

⚠ On-time fulfillment 0% — below 70% target

HORIZON OS

Home

Inventory

Sales

AI Advisor

Analytics Advisor

Viewing: Brand Health · Live data

Where am I losing the most margin?

Your biggest margin leakage is Sprouts (PL-01) at 52.3% vs your 61% target. Primary driver: 3.8% chargeback rate and promo deductions not in COGS.

Which SKUs have the highest chargeback risk?

Top 3 at risk: PL-01 (3.8%), SV-02 (2.9%), WC-01 (2.1%). PL-01 needs immediate attention — routing compliance 62% on Target PO due Friday.

Top revenue opportunities? Inventory risk? EOM close report

HORIZON PULSE

Brand Health Score

75 / 100

↑ Active

12-Month Revenue

$807K

Wholesale

$779K

Website

$28K

Amazon

Margin

61.4%

Chargeback

1.5%

Inventory

$321K

Month Rev

$12.5K

YOUR BRAND IN YOUR POCKET

Brand score, revenue by channel, this week's open orders — everything you need in a buyer meeting or on the warehouse floor.

Brand Health Score on the go

Live revenue by channel

This week's open orders

Universal search

Click a tab above to explore each module · Book a live walkthrough →

Shopify App

Complete System

Your D2C channel,
powered by Horizon

Horizon runs your wholesale operations. The Horizon Shopify App brings that same intelligence directly into your store — so your D2C channel gets the same brand health tracking, inventory visibility, and margin analytics as your retail operation.

Horizon

Wholesale · Production · Analytics

Horizon Pulse

Mobile · On-the-go · Alerts

Horizon for Shopify

D2C · Fulfillment · Margin

Horizon for Shopify

The third pillar of your complete system

Most brands run Shopify and their backend in total silos. Horizon for Shopify closes that gap — your D2C channel gets the same operational intelligence as every other part of your business.

Brand Health Score, inside Shopify — your 0–100 brand score syncs from Horizon into your store dashboard, so you always know where you stand without switching tools.

D2C orders with true profit visibility — see every Shopify and Amazon order with COGS, fulfillment costs, and estimated margin on each line item.

Live inventory synced from Horizon — stock levels, reorder points, and available-to-sell quantities flow directly from Horizon into your store in real time.

Shipment Center with fraud detection — automatically flags high-risk orders, fully-comped carts, and SLA breaches before they become chargebacks or disputes.

D2C analytics built for CPG — repeat purchase rate, customer LTV, margin breakdown by channel, and shipping cost analysis — all in one view.

Lives inside your Shopify admin. No new dashboards, no new logins. The Horizon app embeds directly into your existing Shopify admin so your team works where they already are.

Everything your brand needs in one operating system

Everything CPG,
finally in one place

Know exactly what you have — down to the lot

Know your true unit cost before the accountant does

Wholesale, Shopify, Amazon — one unified view

Stop leaving chargeback money on the table

Your brand's vital signs — live, in one number

Get ahead of compliance issues — before they cost you

Every shipment.
Every carrier.
One view.

300+ Carriers

Live Scan Events

Exception Alerts

Transit Analytics

Auto PO Match

Know your brand health at a glance

Built for CPG.
Not adapted from something else.

AI Dispute Builder

Deduction Recovery Dashboard

Retailer Scorecards

True Margin & COGS — by SKU, by Channel

Send Buyer & Warehouse Emails — Right From the Order

CPG analytics that actually move the needle.

How we stack up.

See Horizon in action

Your brand in your pocket — Horizon Pulse

Your D2C channel,
powered by Horizon

The third pillar of your complete system

See Horizon
in 30 minutes.

Book a Demo

Everything your brand needs in one operating system

Everything CPG,finally in one place

Know exactly what you have — down to the lot

Know your true unit cost before the accountant does

Wholesale, Shopify, Amazon — one unified view

Stop leaving chargeback money on the table

Your brand's vital signs — live, in one number

Get ahead of compliance issues — before they cost you

Every shipment.Every carrier.One view.

300+ Carriers

Live Scan Events

Exception Alerts

Transit Analytics

Auto PO Match

Know your brand health at a glance

Built for CPG.Not adapted from something else.

AI Dispute Builder

Deduction Recovery Dashboard

Retailer Scorecards

True Margin & COGS — by SKU, by Channel

Send Buyer & Warehouse Emails — Right From the Order

CPG analytics that actually move the needle.

How we stack up.

See Horizon in action

Your brand in your pocket — Horizon Pulse

Your D2C channel,powered by Horizon

The third pillar of your complete system

See Horizonin 30 minutes.

Book a Demo

Ready to see it in action?Book a Live Demo call.

You're booked in!

Join the Waitlist

You're on the list!

Everything CPG,
finally in one place

Every shipment.
Every carrier.
One view.

Built for CPG.
Not adapted from something else.

Your D2C channel,
powered by Horizon

See Horizon
in 30 minutes.

Ready to see it in action?
Book a Live Demo call.