Custom Systems

Your software
should fit your
business.

Most platforms ask you to change how you work to fit their system. Horizon Custom Systems takes the opposite approach — we learn how your business operates and build the system around it.

Book a Discovery Call → See how it works ↓
Your Current Reality
📊 Google Sheets Manual sync
🛒 QuickBooks Disconnected
📦 3PL Portal Login every day
📧 Email chains No visibility
↓
Your Custom Horizon System
Inventory & 3PL Live sync
Orders & Finance Connected
Deductions & Claims Auto-tracked
Team Workflows Built your way
The Problem with Off-the-Shelf Software

Most software makes you
change to fit it.

Critical workflows get cut in half. Your team builds workarounds. Adoption suffers. And you're still spending hours every week on manual work the software was supposed to eliminate.

Built around
how you actually work.

We don't ask you to adapt to our system. We start from scratch — learning your business, your existing workflows, your team's actual processes — then design and build a system that fits them perfectly.

The result is a system your team actually uses because it was designed around the way they already work — not a compromise between your needs and what a platform can support.

Start a Discovery Call → See the process ↓
What your team deals with today
❌
Data lives in spreadsheets
Critical inventory, orders, and financial data managed manually
❌
Disconnected tools
QuickBooks, Shopify, 3PL portals, and your sales platform don't talk to each other
❌
Workarounds everywhere
Your team builds processes around the software's limitations instead of your actual workflow
✅
One system, built your way
A custom operating system designed around exactly how your business runs
Our Process

Discover. Build.
Implement. Hand it over.

A clear four-phase process that gets your team running on a system built exactly for them — then leaves you with full ownership.

1
Phase 1 · Weeks 1–2
Discover
We work directly with your team to understand your current workflows, existing software, spreadsheets, reporting processes, bottlenecks, and operational pain points. Nothing gets assumed.
Requirements spec delivered
2
Phase 2 · Weeks 2–6
Design & Build
We design and build a custom internal operating system around your requirements — consolidating processes, automating manual work, connecting data sources, and improving visibility across your team.
System delivered for review
3
Phase 3 · Months 1–3
Implement & Optimize
For 3 months, your team gets up to 15 hours/month of direct Horizon support — implementation, optimization, minor modifications, and live training sessions. Unused hours don't roll over.
15 hrs/mo included
4
Phase 4 · End of Month 3
Train & Transfer
We train your designated team lead to understand, operate, and administer the system. Full documentation delivered. At completion, you take over — the system is yours, with no ongoing dependency on Horizon.
Full ownership transferred
🤝
We build it. You own it. No dependency required.
We deliberately train your team to administer and make appropriate changes to the system themselves. We don't want you permanently dependent on Horizon — we want you to have a great system and the knowledge to use it.
Examples — Not a Limitation

What we build for CPG operators.

These are common modules we've built — but your system is designed around what you need, not a pre-defined menu.

📦
Inventory & 3PL Management
Real-time inventory across locations, warehouse, and 3PL partners. Automated reorder points and low-stock alerts.
🛒
Retail Order Management
Manage wholesale orders, retailer compliance, shipping schedules, and fulfillment tracking in one place.
🧾
Deduction & Chargeback Management
Track, categorize, and dispute retailer deductions and chargebacks. Understand your real net revenue by account.
📈
Demand Forecasting
Forecast demand by SKU, channel, and season. Plan production and purchase orders against actual expected demand.
🏭
Production Planning
Schedule production runs, manage batch records, track yields, and coordinate raw material ordering with co-man or in-house production.
🧾
Purchase Orders
Create, track, and close POs for ingredients, packaging, and finished goods. Auto-reconcile against invoices and receipts.
💰
Retailer Profitability
Know exactly how profitable each retail account is — after deductions, trade spend, freight, slotting, and cost of goods.
📊
Month-End Reconciliation
Close the month faster. Reconcile receivables, chargebacks, inventory, and COGS against your accounting system automatically.
🤖
AI Operational Insights
Surface anomalies, flag deduction patterns, and identify operational trends using AI built into your system's data layer.

These are examples. Your system is built around what you need — including workflows unique to your business that don't fit any list.

Investment

Clear, fixed pricing.
No surprises.

Whether you want a ready-built system or something designed from scratch, we have a path with straightforward pricing.

Ready-Built Platform
Horizon OS
$2,500/month · Unlimited users
  • Full platform: Inventory, Orders, Production, Finance, Analytics
  • White-glove onboarding by CPG operators
  • Unlimited users included — no seat fees
  • Mobile app included (Horizon Pulse)
  • Live within days, not months
Book a Demo →
Custom-Built System
Custom Systems
Starting at $12,000 + $3,000/mo × 3 months
  • Discovery + requirements specification
  • Custom system built around your workflows
  • 3 months of implementation support (15 hrs/mo)
  • Full team training + documentation
  • You own the system at transfer — no ongoing dependency
Book a Discovery Call →

Not sure which path is right for you? Tell us about your business and we'll help you figure it out.

Feature
Horizon OS
Custom Systems
Time to go live
Days
4–6 weeks
Built for your exact workflows
Partial
Yes — 100%
Ongoing subscription
$2,500/mo
None after transfer
You own the system
No — subscription
Yes — full ownership
Ready-built modules
Yes
Custom
Best for
Brands wanting fast deployment on a proven platform
Brands needing a system built exactly around their workflows
Book a Discovery Call

Let's build something
designed for you.

Tell us about your business and what you're trying to build. We'll reach out within 1 business day to schedule a discovery call.

We'll reach out within 1 business day to schedule a discovery call.
Horizon OS · Early Access

Ready to see it in action?
Book a Live Demo call.

See the platform in action — no pressure, just answers.

No spam. We'll only contact you about your demo.
Brand Health Score
B
75 / 100
↑ 12% vs last quarter
12-Month Revenue
$807K
↑ 8.2%
Avg Margin
61.4%
Chargeback
1.5%
Horizon · Custom Systems

Let's build something
designed for you.

Tell us about your business. We'll follow up to schedule a discovery call.

We'll reach out within 1 business day.